Royalton Riviera Hotel – Our Review

Royalton Riviera Hotel – Things you need to know

The Royalton Riviera Hotel in Puerto Morelos in Riviera Maya descibes itself as “All In Luxury”.  The hotel is part of a 5-star resort that combines a unique experience with great service and an attention to detail that is second to none. The hotel is around fifteen minutes from Cancun International Airport and is in an ideal location for people looking to get the most out of their stay in and around Cancun.

This fantastic hotel boasts:

  • Over 800 luxury rooms and suites
  • 11 pools
  • 9 restaurants – with unlimited reservation-free dining
  • 13 bars and a café
  • Free Wi-Fi throughout the resort
  • A whole host of activities for adults and children including non-motorised watersports
  • An on-site casino


The Royalton Riviera Hotel is located around 15 minutes south of Cancun International Airport and lies in-between the airport and the town of Playa del Carmen in the Puerto Morelos area.  So it is in an ideal location for those who want to experience both the luxurious surroundings andthe relaxed shopping experience in Playa del Carmen that lies around 60km down the coast (around 50 minutes by car).

Royalton Riviera Cancun Reviews

The Royalton Riviera Cancun has some good reviews on some of the major review sites for hotels:

Tripadvisor: 1,730 Reviews and an average score of around 4/5.  Of all the reviews on tripadvisor, 50% would rate it as 5/5
Expedia: There are currently over 80 reviews on this site scoring the hotel an average of 3.9/5

Splashing out at the Royalton Riviera Cancun

If you are looking for something extra special on your holiday, you could opt to upgrade to a Diamond Club room where you would have your own personal butler service at an extra cost.  With Diamond Club, you can benefit from priority bookings at all of the à la carte restaurants.  You will also have access to premium drinks in the lounge as well as a continental breakfast and a mini-bar that is replenished daily.

If you go for butler service, your butler will go as far as to iron your clothes and polish your shoes, as well as assisting you with making your restaurant reservations.

The hotel offers a spa at additional cost including treatments such as hydrotherapy, massage and skin treatments.

If you plan on taking children with you, it is worth noting that the hotel offers a babysitting service at an additional cost too.

If you are going as a group of adults or simply with your partner, the Hideaway at Royalton Riviera Cancun may be of interest to you if you would like the tranquility of a child-free environment.


The Honeymoon Package a the Royalton Riviera Cancun

The ideal place for couples on their honyemoon would be the Hideaway “resort” within the resort, which is for adults only.  Couples can take advantage of the adults only swimming pool and enjoy the swim-up bar or the adults only beach bar within the Hideaway section of the hotel.


A view of the Diamond Club Honeymoon Suite within the Hideaway at Royalton Riviera Cancun
A view of the Diamond Club Honeymoon Suite within the Hideaway at Royalton Riviera Cancun


Package Deals at the Royalton Riviera Cancun

Holidaymakers from the UK can book a wide range of rooms and lenghts of stays through First Choice or Thomson.

If you are thinking about travelling to Cancun for your holiday, it is good to know that this part of Mexico is warm all year round but you should be aware of the fact that between May and October (when people tend to take their holidays) there tends to be a lot of rainfall, so you can go quite a few days on the bounce with a bit of rain.  Temperatures tend to range from around 28 to 34 degrees Celsius on day-to-day basis.

On the whole

The Royalton Riviera Cancun certainly has received mainly positive reviews on Trip Advisor, the majority of people reviewing it 5 out of 5.  A few things that it may be worthwhile keeping an eye out for – don’t lose your keycards or your may be charged – the same with your wristband – just leave it on until you’re on your way home.  Otherwise, reviewers tend to say that the staff is very polite, attentive and very happy to help with any questions you may have.